Contact Us

Have a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a sportsbook we cover? This page tells you how to reach us and what we can — and can't — help with.

What we can help with

Offshore Gambling is an independent research and comparison site. We don't operate any sportsbook, take bets, or hold customer funds, so our team can't access your betting account, process a withdrawal, or resolve a dispute with an operator directly. What we can do is:

• Answer questions about how we research and rank offshore sportsbooks, including how odds, payout speed, and banking options factor into our scores
• Take feedback on our reviews — if something on a page looks out of date, wrong, or unclear, tell us and we'll look into it
• Hear from readers who've had a good or bad experience with a book we cover, which feeds into how we monitor reputation over time
• Point you toward general information on responsible gambling and where to find support if betting has stopped being fun

What we can't do

Because we're a review and comparison resource rather than a sportsbook, we're not able to:

• Access, freeze, or recover funds held in an account with any operator listed on this site
• Guarantee a payout, resolve a withdrawal delay, or act as a go-between with an offshore book's support team
• Provide legal or tax advice about betting with an offshore operator from your state — for that, consult a qualified professional, since rules vary and offshore books are not licensed or regulated by any US state
• Verify your identity or process account documents — that's handled entirely by the sportsbook you've signed up with

If you're having trouble with an account, deposit, or withdrawal at a specific book, your first step should always be that operator's own customer support channel, which is listed on its site.

Before you reach out — a quick reminder on the sites we cover

Every operator named on Offshore Gambling, including those ranked on this page such as Lucky Rebel, Bovada, and BetOnline, is licensed offshore — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and none are licensed or regulated by any US state. That means the consumer protections you'd get from a state-regulated sportsbook, such as guaranteed dispute resolution or segregated player funds, don't apply here. Bettors take on that risk when they choose to use an offshore book, and it's worth checking your own state's laws before signing up. We keep this front and center in our reviews rather than in fine print, and it applies whether you're asking us a question or reading our rankings on the Non Gamstop Casinos UK 2026 page or anywhere else on the site.

How to get in touch

For general questions, corrections, or feedback on our coverage, use the contact details displayed on this page. We aim to read every message, though as an independent review team we can't promise a response time and won't be able to intervene in account-specific issues with an operator.

If your message is about how a review was put together, it helps to mention which sportsbook and which section of the review you're asking about. If it's a correction — say a bonus figure or a wagering requirement has changed — a link to the source is genuinely useful, since operator terms shift often and we rely on reader reports as well as our own checks to keep pages current.

If betting is becoming a problem

If you or someone you know is struggling to control their betting, that's more urgent than anything a contact form can address. Offshore sportsbooks generally offer fewer responsible gambling tools and self-exclusion options than regulated US operators, so it's worth building your own safeguards — deposit limits, time limits, or stepping away entirely. Free, confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more on the tools and support options available.

Who's behind this site

You can read more about how we approach reviews, our methodology, and our editorial standards on our About Us page. It also covers how we're funded — through affiliate commissions from some of the sportsbooks we review — and why that never determines a ranking.

A note on eligibility

Sports betting, including through offshore operators, is intended for adults aged 21 and over (18+ where a book's own terms permit). This site does not knowingly provide information to, or accept contact from, anyone under the applicable legal age. If you're contacting us about an account issue, please confirm you meet the age and eligibility requirements set by the operator in question, and note that laws on offshore betting vary by state — when in doubt, check your local regulations or speak with a legal professional.

For the full terms governing use of this site, see our Terms and Conditions page.